The traditional Chinese Spring Festival is due, our service staff will be on public holiday from Feb. 12 to Feb. 21. During this time period, the Online Chat service will be temporarily offline, but the email support is still available. In addition, it might take a little bit longer for us to respond to your emails, but no longer than 72 hours. Thanks for your understanding.
What can we help you with?
- DVDFab Team offers multilingual supports via E-mail, customers who write to us in English, German and Japanese will get feedbacks within 48 hours, while others within 2 to 7 business days. If you can’t receive the email you expect due to some reason, please then try to turn to Facebook for help.
- More Info:
Fengtao Software Inc.
No.38, Haidian Street, Haidian Dist, Beijing, China.
- E-mail us:
- To prevent us from spam, please use our contact form.